Guide
What extra costs should you expect when ordering from outside the EU? Find out how VAT, customs duty and other charges are calculated.
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What do you pay on an order from outside the EU?
Find out what extra costs to expect when ordering from outside the EU: VAT, customs duty, EU fees and carrier fees.
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€3 per product type: the EU duty on small parcels
Small orders also carry customs duty and an EU handling fee. Find out what counts as a product type, who pays the charges and what is changing.
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VAT on imports: how it is calculated
VAT applies to your purchase and several additional charges, at your country’s rate. See how it is calculated, with an example.
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IOSS: paying VAT at checkout
With IOSS, you pay VAT at checkout. Learn how to check whether it is included and what to do if you are asked to pay VAT again.
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Receiving a gift from outside the EU
A gift from family or friends outside the EU is free of VAT and customs duty up to €45. What counts as a gift, and what do you pay if it is worth more?